Terms of Service

CERTIFIED HIGH TICKET CLOSER PROGRAM AND CERTIFIED HIGH TICKET SETTER PROGRAM

Terms of Service

MEMBER EXPECTATIONS

I am excited to fully commit to myself, my dreams, my career, and the High Ticket Sales Academy program. I am an action taker, and as such, I am committed to giving this program my very best effort. I am ready to get started and understand that results require consistent effort. Once I begin my program, I will hold myself accountable to achieving certain outcomes. These terms, along with my enrollment, signify the formal agreement between me and the company.

MEMBER ENROLLMENT AGREEMENT AND TERMS OF SALE

This Agreement is a legal contract between you (hereinafter referred to as “Member”) and High Ticket Sales Academy, LLC (hereinafter referred to as “HTSA”). By purchasing an HTSA product, the Member certifies that they have read, understood, and agree to this Agreement and the Refund Policy. All sales are final. The Member also understands that this Enrollment Agreement is legally binding upon enrollment by the Member in the HTSA Certified High Ticket Closer program or HTSA Certified High Ticket Setter program and acceptance by HTSA.

PAYMENT

The Member agrees to pay HTSA in full for the purchased product(s) in United States Dollars (USD). The Member may lose access to the program and/or coaching if payments are missed or not completed by the due date. Payments delinquent over 14 days will be sent to collections, and HTSA reserves the right to terminate the agreement. Finance charges will apply to all payment plans.

The Member must have at least 50% of their total program fees paid before they will be able to participate in HTSA’s placement mentoring and services.

NOTICE TO BUYERS

You must be 18 years of age or older to enter into this Agreement. Please read, understand, and approve this Agreement before enrolling. If you are under 18, a legal guardian must provide consent on your behalf.

REFUND POLICY

Due to the nature of HTSA’s programs and the hands-on support we provide, refunds for purchased products or down payments will not be granted outside of our Success Guarantee (see the “Success Guarantee” section below). By investing in this program, the Member commits to making significant progress through dedicated participation. Because of the intimate nature of the group and the limited availability of spaces, no refunds will be granted after purchase, except as outlined in the Success Guarantee.

ACCESS TO COURSE CONTENT, MASTERMIND COMMUNITY, AND COACHING PROGRAM

Members will have lifetime access to the course content for their core product. The Member also receives free access for twelve months to the Mastermind Community on Facebook, after which they may choose to continue via subscription. 1-on-1 Coaching calls must be used within three months of the program start date unless otherwise approved by HTSA.

SUCCESS GUARANTEE

HTSA stands behind its program with a Success Guarantee. We are confident that members who follow our proven process will land a high-ticket sales role. The requirements below are the exact steps every successful HTSA graduate follows. Complete them, and if you don’t land a role, you get a full refund.

Core Requirements (Both Tracks)

Every member, regardless of experience level, must complete the following to be eligible for the Success Guarantee:

1. Complete all course materials and certification. This means 100% course completion as tracked by the HTSA learning platform, including all module assessments, roleplays, and 1-on-1 training sessions. Certification must be completed before interview opportunities will be offered.
2. Attend group coaching. Attend at least 50% of weekly group coaching calls throughout the program. Excused absences for documented illness, emergencies, or pre-approved conflicts count toward attendance.
3. Complete the job application process. Apply to the required number of qualified positions (see Track A or Track B below), with documented proof of each completed application (screenshots, confirmation emails, or application tracking within the HTSA platform).
4. Provide documented evidence. The Member must provide documented evidence of compliance with all above conditions to be eligible for a refund under this guarantee.

Guarantee Tracks

HTSA offers two guarantee tracks based on prior sales experience. Members are assigned to their track at enrollment.

	TRACK A: Experienced	TRACK B: New to Sales
Who qualifies	Members with 2+ years of non-retail sales experience	Members with less than 2 years of sales experience (or no prior sales experience)
Application requirement	Minimum 50 qualified positions	Minimum 100 qualified positions
Eligible role types	High-ticket closer or SDR roles	High-ticket closer or SDR roles
Guarantee window	6 months from certification	6 months from certification
Refund if conditions met	Full refund of program fees	Full refund of program fees

 

Track A: Experienced Sales Professionals

For members with 2 or more years of prior sales experience in a non-retail sales role. If the Member completes all Core Requirements and applies to a minimum of 50 qualified high-ticket sales or SDR positions and does not secure a high-ticket closer or SDR role within 6 months of completing the HTSA certification program, the Member will receive a full refund of the program’s fees.

A “qualified position” is defined as a role aligned with the Member’s training and career goals, as reviewed and approved through the HTSA coaching and placement process. Applications to clearly unqualified or mismatched roles will not count toward the minimum.

Track B: New-to-Sales Professionals

For members with fewer than 2 years of sales experience, or those entering sales for the first time. If the Member completes all Core Requirements and applies to a minimum of 100 qualified Setter, SDR, or high-ticket closer positions and does not secure a Setter, SDR, or high-ticket closer role within 6 months of completing the HTSA certification program, the Member will receive a full refund of the program’s fees.

Track B includes Setter roles because these positions are an accessible, high-value entry point for members building their sales career — and HTSA’s training fully prepares members for these roles.

Definition of “Securing a Role”

For the purposes of this guarantee, “securing a role” means the Member has received a verbal or written offer for a qualifying position (Setter, SDR, or high-ticket closer, depending on track). The guarantee is fulfilled once the offer is received, regardless of subsequent employment outcomes.

NO GUARANTEE OF RESULTS (OUTSIDE OF THE SUCCESS GUARANTEE)

Members expressly agree that participation in the program does not guarantee results beyond the terms outlined in the Success Guarantee. HTSA offers no additional representations or warranties regarding results.

USE OF RECORDINGS

Live group calls, webinars, testimonials, Facebook posts, or other audio/visual services may be recorded and used by HTSA for business purposes unless the Member specifically requests otherwise.

INTELLECTUAL PROPERTY

By accepting this Agreement, the Member acknowledges that all content within HTSA’s program is protected by intellectual property rights and agrees to use it only for personal purposes. Unauthorized reproduction or distribution of HTSA content may result in civil or criminal penalties.

HOURS OF OPERATION

HTSA’s normal business hours are Monday–Friday, 9 AM – 5 PM EST. These terms apply to all HTSA products sold on this site or any other site linking to these terms.

CUSTOMER SERVICE / MEMBER SUCCESS

For questions or comments regarding HTSA products, please contact us at [email protected] or call 616-737-8882.

SMS / TEXT MESSAGING TERMS

High Ticket Sales Academy SMS Program

By checking one or both SMS consent boxes on our website, you agree to receive text messages from High Ticket Sales Academy at the mobile number you provided: marketing messages (such as program offers, enrollment promotions, and event invites) and/or informational messages (such as free training access links, session reminders, and account updates). Consent is optional and is not a condition of purchase. Message frequency varies; you may receive up to 8 messages per month. Message and data rates may apply.

You can cancel the SMS service at any time. Just reply STOP to any message you receive from us. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just check the SMS consent box(es) on one of our forms and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can reach us directly at [email protected] or by calling 616-737-8882.

Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

If you have any questions regarding privacy, please read our privacy policy: https://highticketsalesacademy.com/privacy-policy/

ACCEPTANCE OF TERMS

By enrolling in and participating in the HTSA Certified High Ticket Closer program, the Member acknowledges that they have read, understood, and agree to be bound by these Terms of Service in their entirety. Enrollment in the program constitutes acceptance of these terms.